Contact Us

We're Here to Help

At Petalique, providing outstanding customer service is just as important as offering beautiful jewelry. If you have any questions before or after placing an order, our support team is always happy to assist.

Whether you need help selecting the perfect piece, checking your order status, requesting a return, or simply learning more about our products, we'll do our best to provide prompt and helpful support.

Contact Information

Website
https://Petalique.rest

Email
support@petalique.rest

Phone
+1 (604) 037-9793

Business Address
3-1535 Vine St
Vancouver, BC V6K 3J1
Canada

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday
Email support only. We will respond as soon as possible on the next business day.

To Help Us Assist You Faster

When contacting our support team, please include:

  • Your order number
  • Full name used for the purchase
  • Email address associated with the order
  • A brief description of your question or issue
  • Photos, if your inquiry relates to a damaged or incorrect item

Our goal is to respond to all customer inquiries within 24 business hours.

Thank you for choosing Petalique. We appreciate your trust and are committed to making every shopping experience enjoyable, reliable, and worry-free.