Terms of service

Welcome to Petalique.rest. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website.

1. Website Use

You agree to use our website only for lawful purposes.

You must not:

Violate any applicable laws or regulations.
Interfere with website functionality.
Attempt unauthorized access to our systems.
Distribute malware or malicious software.
Use automated tools to collect website data without permission.

Any misuse may result in termination of access.

2. Eligibility

By using our website, you confirm that:

You are at least the legal age of majority in your jurisdiction or have permission from a parent or legal guardian.
Information you provide is accurate and complete.
You are legally able to enter into binding agreements.

3. Product Information

We strive to ensure all product descriptions, specifications, pricing, and images are accurate.

However:

Colors may vary due to monitor settings.
Handmade products may include slight variations.
Minor differences do not constitute product defects.

We reserve the right to update product information without notice.

4. Pricing

Prices displayed on Petalique.rest are listed in the applicable currency shown during checkout.

Prices may change without prior notice.

We reserve the right to correct pricing errors, cancel affected orders, and issue refunds when necessary.

5. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

Decline suspicious orders.
Cancel duplicate purchases.
Limit purchase quantities.
Reject fraudulent transactions.

Customers will receive confirmation once an order has been successfully accepted.

6. Payment

We accept secure payment methods offered during checkout.

Payment authorization is required before orders enter processing.

Petalique does not store complete payment card information on our servers.

7. Shipping

We provide free worldwide shipping.

Estimated delivery time is 7–14 business days, although delays caused by customs, weather, holidays, or carriers may occasionally occur.

Shipping estimates are not guaranteed delivery dates.

8. Returns and Refunds

Returns are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

9. Intellectual Property

All website content, including but not limited to:

Logos
Graphics
Product photography
Text
Layouts
Icons
Designs

remains the property of Petalique or its licensors.

No content may be copied, reproduced, distributed, or used commercially without prior written permission.

10. User Content

If you submit reviews, feedback, photos, or other content, you grant Petalique a non-exclusive, royalty-free license to use, reproduce, and display such content for marketing and operational purposes.

Content must not:

Infringe intellectual property rights.
Contain unlawful material.
Include offensive, abusive, or defamatory language.
Violate another person's privacy.

We reserve the right to remove inappropriate content.

11. Limitation of Liability

To the fullest extent permitted by law, Petalique shall not be liable for indirect, incidental, consequential, or special damages arising from:

Website interruptions.
Product misuse.
Delayed deliveries.
Third-party services.
Loss of profits or business opportunities.

Our total liability shall never exceed the amount paid for the applicable order.

12. Third-Party Links

Our website may contain links to external websites for customer convenience.

We are not responsible for the content, policies, or practices of third-party websites.

Users access external websites at their own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy regarding the collection, storage, and protection of personal information.

14. Force Majeure

Petalique shall not be held responsible for delays or failures resulting from circumstances beyond reasonable control, including natural disasters, pandemics, transportation disruptions, governmental actions, labor disputes, or internet outages.